Frequently Asked Questions

Q. I can't get the Instant Atlas maps to display correctly?

A. Check to make sure your system meets the required specification

Q. Where can I find datasets for the information I am looking for?

A. Try looking in the Research Library

Q. Where can I find the Ethnic breakdown for a Town, Ward or Neighbourhood

A. Try looking in the Key Statistics

Q. I have forgotten my username / password

A. Go to forgotten username or forgotten password for help in retrieving them.

Q. I want to remove my details from the Research Sandwell database

A. There are various methods on how to achieve this which can be found on opt-out

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